3D Trick Art Gallery closing from today (Monday, 23 March) until Tuesday 21th April.
This decision was made in the light of the current coronavirus (COVID-19) outbreak and recent New Zealand government advice, which the company has been carefully monitoring and following.
We are committed to providing a safe and healthy environment for all of our employees and guests. We deeply value our customers and their health. The wellbeing of our customers is our number one priority during this difficult time. We look forward to welcoming you back as soon as possible to enjoy our facilities.
If you have any questions, please take a look at our Frequently Asked Questions below.
We sincerely wish good health for you and your families during these uncertain times.
FREQUENTLY ASKED QUESTIONS
When will 3D Trick Art Gallery, Famrside Buffet & Rotorua Heritage Farm reopen?
We will be monitoring the situation as it evolves, closely following government and health authority guidelines and will update on any further developments as and when we have them. As always, the health and wellbeing of our customers and staff is our number one priority.
We are incredibly grateful for your support and continued passion for cinema.
Are you shutting the facilities because there has been an incident of coronavirus?
No. We do not know of any confirmed incidents of coronavirus in any of our facilities and we are closing as a precautionary measure to protect our customers and staff in line with government and health authority guidelines. As mentioned above, the health and wellbeing of our customers and staff is our number one priority as always.
How will you let customers know when the facilities are up and running again?
We will post any updates on our website and social channels as well as sending an email to our annual pass holder customers.
I have a GranOne Voucher. What is going to happen with my offer?
Please retain it with you. We will honour it as soon as the business comes back to normal. Else you can ask GrabOne to make you a full refund.
I have booked tickets for 3D Trick Art Gallery & Rotorua Heritage Farm. What happens now?
If you booked online, all bookings will be refunded. Please contact us on 073484184